Skip to content

Mobile App

Release Version 2.1.5

iOS Android

Bug Fix - 18691

Image in Record View not Loaded

Description: Resolved an issue where images configured in dataset detail layouts (e.g., Items table) were not loading in the mobile app. The image rendering logic was corrected to ensure images display as intended.

Impact: Users can now reliably view item images in mobile detail layouts, improving data clarity and usability.

Created: July 1, 2026

Release Version 2.1.4

iOS Android

Functional Upgrade - 18439

New Version Update Prompt

Description: Introduced an in-app update notification popup in the Business Portals App that informs users when a new version is available. The popup adapts to Android and iOS platforms and supports configuration for optional versus mandatory updates, ensuring users are clearly guided when an update is required before continuing to use the app.

Impact: Users are now promptly notified of available app updates, improving awareness of new features and fixes and helping maintain app security and stability. Mandatory update flags ensure critical updates are applied before further use, while optional updates can be postponed, providing flexibility without compromising important update workflows.

Steps to do :

By default, only English and German languaged are shipped with this update, other languages will automatically get these keys with English Caption inserted. Business Portal admin needs to enter the corresponding language manually in the portal language configuration, to ensure that users who use the mobile app will get the translation properly.

  1. Update portal version to a minimal of 2.6.1.2.
  2. Upon updating the portal, 5 keys will be inserted in the language config :
    • app_update_title
    • app_update_message
    • app_update_version_text
    • app_update_later
    • app_update_update
  3. For language other than English and German, translate the caption with your own preferred language configuration, while still maintaining the placeholders.

Created: June 29, 2026

Functional Upgrade - 18538

Ticket Type Change Information

Description: Enhanced the Business Portals mobile app to display and support ticket type change information, ensuring that all ticket details available on the website are also accessible within the mobile app.

Impact: Mobile users now have consistent visibility into ticket type changes across platforms, improving transparency, reducing the need to switch to the website for complete ticket information, and streamlining ticket management on mobile devices.

Created: June 29, 2026

Bug Fix - 18586

Infinite Loading on Dataset Removal

Description: Fixed an issue where users experienced infinite loading when a dataset they were actively using was removed from their account. The system now correctly detects the removal and automatically switches the user to the next available dataset.

Impact: Users are no longer blocked by infinite loading when a dataset is removed. This improves reliability and ensures a seamless transition to another assigned dataset without manual intervention or session interruptions.

Created: June 25, 2026

Functional Upgrade - 18439

New Version Update Prompt

Steps to do :

By default, only English and German languaged are shipped with this update, other languages will automatically get these keys with English Caption inserted. Business Portal admin needs to enter the corresponding language manually in the portal language configuration, to ensure that users who use the mobile app will get the translation properly.

  1. Update portal version to a minimal of 2.6.1.2.
  2. Upon updating the portal, 5 keys will be inserted in the language config :
    • app_update_title
    • app_update_message
    • app_update_version_text
    • app_update_later
    • app_update_update
  3. For language other than English and German, translate the caption with your own preferred language configuration, while still maintaining the placeholders.

Created: June 29, 2026