Welcome to Phone Connect
Thank you for choosing Phone Connect, the ultimate tool for integrating your phone system with Microsoft Dynamics 365 Business Central. This documentation will guide you through the setup, configuration, and usage of our extension, ensuring you can effortlessly connect Microsoft Teams or any TAPI-enabled phone system to CRM data from Business Central.
Discover features like real-time caller information display, rapid implementation, and customizable caller cards.
Additionally, our documentation includes a changelog area and a section for known issues to keep you updated on the latest enhancements and any current challenges.
Embark on your journey to seamless phone system integration with Phone Connect!
Key Benefits
- Seamless Integration: Connects Microsoft Teams or any TAPI-enabled phone system with Microsoft Dynamics 365 Business Central.
- Real-Time Caller Information: Instantly displays CRM data for incoming calls, enhancing customer interactions.
- Customizable Caller Cards: Tailor the caller information display to suit your business needs.
- Enhanced Efficiency: Streamlines workflows by integrating phone communications directly with your CRM system.
- Rapid Implementation: Quick and easy setup to get your system running without downtime.
- Improved Customer Service: Access relevant customer data during calls to provide better service.