Business Portals
Language selection issues (LogIn and SignUp)
Description: In the Business Portals environment, the language selection feature on the login and sign-up screens is not properly positioned, resulting in misalignment and inappropriate sizing. Additionally, not all language flags are visible, and missing flags do not have suitable placeholders.
Impact: Users may experience difficulty in selecting their preferred language, leading to potential confusion and a suboptimal user experience.
Created: March 25, 2025
Priority: High
App Logo Update Issue During Business Portals Upgrade
Description: When updating Business Portals from a version earlier than 25.3.2.0 to a newer version, the individually configured Dark and Light Portal App Logos are replaced by Simova default App Logos. Although logos remain correctly configured within Business Portals, the images in Kudu are not updated and fail to sync with the logos saved in Business Portals. This issue appears to stem from the synchronization process during the update, where newly added functionalities such as Dark and Light App Logos are not properly synchronized.
Impact: Users will see default Simova App Logos instead of their custom configured logos in the portal, leading to potential branding inconsistencies and confusion.
Created: March 25, 2025
Priority: High
Fetching of existing Business Portals resources not working
Description: When attempting to install Business Portals in a Tenant and fetch the existing Business Portals resource in the Portal Setup (e.g., Business Case - After creation of a new Sandbox from a Production environment), the App-Service / Portal is not imported completely. This results in incomplete data retrieval for the Kudu connection (username and password), preventing the portal from being used etc.
Impact: Users are unable to fully import the App-Service Portal, leading to operational disruptions as the necessary credentials for Kudu connection are not retrieved, rendering the portal non-functional.
Created: March 25, 2025
Priority: High
User deletion via web user interaction via web portal uses the deletion period out of the setup
Description: In the Business Portals environment, when a web user's account is deleted through the user management portal, the account is not being deleted immediately as expected. Instead, the account is moved to a deletion queue, and a deletion date is set based on the setup for expired user deletion. This deviates from the expected behavior where the account should be deleted immediately and a final deletion email should be sent out.
Impact: This issue can cause confusion and potential security risks as deleted accounts remain accessible until they are processed from the deletion queue. Additionally, the delay in sending the final deletion email may lead to misunderstandings about the account status.
Created: March 19, 2025
Priority: High
App Cannot Download/Access Media (Photos/Videos) in Android
Description: When attempting to download media files (e.g., .jpg, .png) from the Business Portals App, users are encountering an error message stating they do not have permission for this action. The issue seems to be affecting all media file extensions.
Impact: This issue prevents users from downloading, opening, or saving media files through the app, potentially hindering their ability to fully utilize the platform's features.
Created: March 17, 2025
Priority: Medium
App icon is not completely visible in portal list
Description: When configuring a Business Portals environment with a Mobile dashboard and adding bigger App Icon to the configuration, the image is not automatically fitted or downsized in the portal list of the unbranded Business Portals app. Instead, the image is cut off.
Impact: Users may experience visual issues with app icons, leading to a less professional appearance and potential confusion when navigating the app.
Created: March 14, 2025
Priority: Medium
Biometric security breaks the app usability
Description: When activating biometric usage in the app's security settings, the app fails to load properly, displaying a white screen and becoming unresponsive. The app can only be used again after reinstallation, but without biometric security functionality. This issue was not present in some previous versions.
Impact: Users are unable to utilize biometric security features, compromising the convenience and security of the app. Reinstallation is required to regain basic app functionality, causing disruption and potential data loss.
Created: March 14, 2025
Priority: High
Deactivation / Activation of Notification not work properly
Description: Users are unable to activate notification settings within the app. When attempting to configure notifications, users are redirected to the OS settings. Upon returning to the app, the notification remains inactive, and the user is repeatedly prompted to go back to the OS settings without successfully activating the notification.
Impact: This issue prevents users from receiving important notifications through the app, potentially causing them to miss critical updates and alerts.
Created: March 14, 2025
Priority: High
Confirmation action for user deletion is not completely visible
Description: When deleting a user in the User Management section of the Business Portals environment in the app, the deletion confirmation dialog is partially obscured and not fully visible.
Impact: Users may not be able to fully confirm the deletion action, leading to potential confusion or errors in user management.
Created: March 14, 2025
Priority: Medium
Search placeholder is not translate / no translation option available
Description: When creating a Mobile Dashboard in a Business Portals environment and using the search function in an English (ENU) context, the placeholder text displays as "Suche" instead of "Search". There is currently no option to change this placeholder text.
Impact: Users operating in an English context may experience confusion due to the placeholder text being displayed in German. This affects the usability and user experience of the Mobile Dashboard's search functionality.
Created: March 14, 2025
Priority: Medium
Consistent styling of values and descriptive fields
Description: In the Business Portals environment, the Basket History feature is displaying inconsistent styling of values and descriptive fields. Specifically, the current styling does not match the expected format where values should be bold and descriptive headers should not be bold. This issue is observed when creating a mobile order process via basket and navigating to the basket history.
Impact: This inconsistency in styling can lead to potential confusion for users as it deviates from the standard formatting found in other sections of the mobile dashboard.
Created: March 13, 2025
Priority: Medium
Image will be displayed in Basket Historie although no image mapping is defined
Description: When creating a mobile dashboard and placing an order for an item without image mapping, the system incorrectly displays a placeholder image in the Basket History. This occurs despite no image mapping being defined for the item.
Impact: This issue can lead to confusion for users who expect to see no image when none has been assigned to the ordered item. The presence of a placeholder image may imply incorrect information about the product.
Created: March 13, 2025
Priority: Medium
Update failing because of missing language update based on the language_base file
Description: After updating to the latest Business Portals version, users are unable to see the login screen and only see the background image. This issue is caused by differences in the language file compared to the base file, where new keys added. Additionally, some German terms are used in the ENU base file instead of English.
Workaround: Manually adding the missing keys resolves the login issue.
Impact: This is a critical error as it prevents users from completing the update without manual intervention, potentially disrupting business operations.
Created: March 13, 2025
Priority: High
Mobile Dashboard - Slide image is gone as soon as the position of the line will be changed (move up / down)
Description: When configuring a Mobile Dashboard in a Business Portals environment, using the move up/down function to rearrange elements causes any images in a slide to disappear and become unavailable in the app.
Impact: Users are unable to retain images in their desired positions on the Mobile Dashboard, affecting the visual presentation and potentially the usability of the dashboard.
Created: March 13, 2025
Priority: High
Custom fields (e.g. Text or other) will not be displayed in the App
Description: When configuring a Mobile App dashboard within a Business Portals environment, custom fields based on dynamic mapping and base HTML text are not visible in the app's detail or list view. Only the standard fields of the table are displayed, despite being correctly configured in the dataset’s detail view.
Impact: Users are unable to view custom fields in the app's detail view, which may affect the usability and accuracy of the information presented in the mobile app. This issue needs to be addressed across all branded apps, and the configuration for the list view should also be verified.
Created: March 13, 2025
Priority: High
Dataset default caption errors (set from default dataset)
Description: When configuring a Business Portals environment and creating a new dataset, using the "set from default dataset" function results in incorrect captions being displayed instead of the expected default values.
Impact: Users will encounter incorrect captions within the dataset, which may lead to confusion and potential misinterpretation of data.
Created: March 13, 2025
Priority: Medium
Salutation in registration process is mandatory although
Description: When configuring the salutation field as non-mandatory in the Business Portal environment, attempting to register a new user without setting this field results in a non-user-friendly error. This issue does not occur if the salutation field is filled.
Impact: Users are unable to register successfully without inputting a salutation, despite it being configured as non-mandatory, leading to a poor user experience.
Created: March 13, 2025
Priority: High
Filtering Is Not Applied Immediately
Description: When applying a filter to a table (e.g., on dates) in the front end and clicking OK, the filter is not applied immediately. Users must click on the column once more to activate the filter.
Impact: This issue causes a delay in data filtering, leading to potential user confusion and decreased efficiency in data handling.
Created: February 17, 2025
Priority: Medium