Business Portals

Hidden group filter becomes visible after closing “New Ticket”

Fix Planned

Description: After opening “DPS Neue Registrierung”, clicking “Neues Ticket”, and then closing the “Neues Ticket” window, the previously hidden group filter becomes visible again, indicating that the filter is being reset. When this filter is removed, all users from the DPS_User table are displayed, including both web and NAV users, instead of only web users.

Impact: The reset and subsequent visibility of the group filter can lead to unintended exposure of all DPS_User entries, including NAV users, and may cause confusion or incorrect user selection, as the view no longer remains restricted to web users as expected.

Created: September 16, 2026
Priority: Medium