Business Central 26
Release Version 26.2.3.0
Bug Fix - 16128
Call status in factbox not updated after call has ended (MS Teams)
Description: Fixed an issue where the call status on the Caller Card did not update from "Connection established" to "Connection closed" after hanging up a call in MS Teams. This change ensures that the call status accurately reflects the end of the call.
Impact: Users will now see the correct call status on the Caller Card, improving the accuracy of call monitoring and reducing confusion. This fix enhances the overall user experience by ensuring that call statuses are reliably updated.
Created: October 23, 2025
Bug Fix - 16245
Empty Recall Request Error
Description: Resolved a bug where users were able to create a Recall Request based on an empty record in the Call History. This issue occurred when attempting to create a Recall Request without filling in the necessary details, leading to an error when opening the record.
Impact: This fix prevents the creation of Recall Requests from incomplete records, ensuring data integrity and preventing errors when accessing these records. Users will now receive appropriate validation messages, enhancing the overall reliability and user experience of the system.
Created: October 21, 2025
Bug Fix - 16110
Comment on interaction log entry not written
Description: Resolved an issue where comments entered during a call were not visible in the Interaction Log Entries. The comments were only appearing in the Phone Connect - Call History. This fix ensures that comments are now correctly displayed in the Interaction Log Entries as expected.
Impact: Users will now see their comments in the appropriate Interaction Log Entries, improving the accuracy and usability of interaction records. This enhancement resolves the inconsistency in comment visibility, ensuring a more reliable logging experience.
Created: October 9, 2025
Release Version 26.2.2.0
Functional Upgrade
Extending Development Documentation for Role Center Tile Integration (Phone Connect)
Description: The feature supports Admin mode, showing all Phone Connect user entries, and User mode, displaying only the current user's data. The CueGroupVisibility function controls visibility of groups like Call Statistics and Recall Requests. Integration requires a custom Role Center and a Page Extension for the SIM_CTI Admin Information Cue page, with accurate role name specification for proper functionality.
Impact: Enhances user experience by delivering tailored call data insights within Role Centers. Simplifies administrative oversight and user-specific reporting, improving efficiency and data accuracy across roles.
Created: September 15, 2025
Release Version 26.2.0.0
Bug Fix
Existing comments in the call history are not displayed when a Call Entry is created manually.
Description: Resolved an issue where the "Has Comment" factbox was not being checked after creating a call entry with a comment in the Phone Connect Call History. This fix ensures that the system correctly reflects the presence of comments in call entries.
Impact: Users will now see the "Has Comment" factbox correctly checked when a comment is added to a call entry, improving accuracy and usability in managing call histories. This enhancement addresses the discrepancy and ensures reliable information display within the Role Center.
Created: July 21, 2025
Bug Fix
App Registration information is reset after opening the App Registration wizard
Description: A bug was fixed in the App Registration wizard. Previously, if the wizard was opened and then closed immediately, the Client Secret information was unintentionally cleared. This issue has been resolved to ensure that the Client Secret information remains intact unless the wizard is completed.
Impact: Users will no longer experience the unintended clearing of Client Secret information when the App Registration wizard is closed prematurely. This fix enhances the stability and reliability of the App Registration process, preventing potential disruptions and ensuring consistent configuration management.
Created: January 9, 2025
Bug Fix
Exclude Internal Call Does not work
Description: In this release, a bug was fixed where the Caller Card was opening despite being configured in the Module Setup. The issue was identified in the process of performing an internal call, where the Caller Card should not have opened.
Impact: This fix ensures that the Caller Card behaves as expected and does not open when it is configured not to. Users will experience the correct functionality in the system, eliminating any confusion or unexpected behavior related to the Caller Card during internal calls.
Created: December 18, 2024
Bug Fix
Interaction Log Comments
Created: December 16, 2024
Functional Upgrade
Unnecesary Permission Sets in App Registration User
Description:
The App Registration User in Business Central (Entra Application) will no longer have any permissions assigned by default, as they are no longer required.
Impact:
The App Registration no longer includes unnecessary permission sets, thereby reducing potential security risks.
Created: July 10, 2025
Functional Upgrade
Licensing Page should be available under the Setup tab in the Admin RC
Description: The Licensing action has been added to the setup tab, allowing Phone Connect Admins to access the licensing page directly without navigating through the module setup. This enhancement streamlines the workflow and improves accessibility.
Impact: This change enhances user experience by reducing the steps required to access the licensing page, thereby saving time and increasing efficiency for Phone Connect Admins. No adverse side effects are anticipated with this update.
Created: May 8, 2025
Functional Upgrade
Showing Existing Comments on Call History
Description: A new Boolean field has been added to the Phone Connect call history to indicate whether a comment is present. This enhancement provides users with an immediate overview of call comments without requiring navigation to the caller card.
Impact: This change improves user efficiency by allowing quick identification of calls with comments, thereby saving time and streamlining the call review process. No adverse side effects are expected from this update.
Created: April 28, 2025
Functional Upgrade
Tray Version Check against AL Extension
A version check feature has been added to the Phone Connect system to ensure compatibility with the AL Extension. This enhancement allows the system to verify the version of the AL Extension against the Tray Application before establishing a connection. If the versions are not compatible, the Tray will issue a warning and prevent the connection, ensuring that users are aware of any incompatibility issues.
Created: January 10, 2025
Functional Upgrade
Add message when we try to open a Phone Connect page with no active user license
Description: The expected behavior when trying to open a Phone Connect configuration page without an active user license was clarified.
Impact: This change will provide users with a clear message indicating that they do not have a license for Phone Connect when trying to access the configuration page without an active license. This will improve user experience by providing clear information and guidance on how to address the issue.
Created: December 18, 2024
Functional Upgrade
Confirmation Dialog for Deleting App Registration
Description: The process for deleting an App Registration via the action in a Module Setup of a product has been revised. Users will now be prompted to confirm whether the App Registration should also be deleted in Azure through an additional selection menu. Additionally, the response messages have been improved.
Impact:
It is now clearer what happens when deleting an existing App Registration, as well as what occurs afterward.
Created: December 18, 2024
Release Version 26.0.4.0
Bug Fix
Last page on wizards display text on bottom
Description: Corrected the positioning issue of the finish text in the Simova Modules wizard. The finish text now displays correctly at the top of the last page as expected, ensuring a consistent user interface.
Impact: Users will experience a more intuitive and visually consistent navigation process within the Simova Modules wizard, particularly in Document Central. This fix resolves the misalignment issue, enhancing overall user experience and interface reliability.
Created: June 12, 2025
Release Version 26.0.3.0
Bug Fix
Comments cant be deleted and Inserted
Description: Fixed a bug where comments were not being inserted when creating a manual call entry in the Call History via the Admin Role center. This issue required users to first insert the call entry before adding comments.
Impact: Users can now directly add comments when creating manual call entries without having to insert the call entry first, improving the efficiency and user experience in the Admin Role center.
Created: April 25, 2025
Release Version 26.0.2.0
Bug Fix
numbers are not recognised correctly
Description: Fixed an issue where incoming contact phone numbers were not recognized correctly if the area code was left empty in the Module Setup of Phone Connect. This update ensures accurate phone number recognition regardless of the area code configuration.
Impact: Users will experience improved reliability in phone number recognition during incoming calls, leading to better contact management and reduced errors. This resolves the previous issue and enhances the overall functionality of Phone Connect.
Created: April 23, 2025
Release Version 26.0.1.0
Bug Fix
Missing Configuration for Outgoing calls
Description: Resolved an issue in the Phone Connect module where the configuration for adding numbers when starting an outgoing call was missing. This update ensures that users can properly configure and initiate outgoing calls as expected.
Impact: This fix allows customers to use the outgoing call feature correctly, improving the overall functionality and user experience of the License Phone Connect module. No negative side effects are anticipated.
Created: April 15, 2025
Bug Fix
Guided Experience checklist items not updated
Description: The issue where checklist items in the Guided Experience of the Phone Connect Administrator Rolecenter still displayed old naming from the previous product name (CTI by Simova) has been resolved. The checklist items are now updated to reflect the new product name, ensuring consistency and clarity.
Impact: Users will now see the correct, updated naming in the checklist items, which enhances the user experience by providing accurate and current information. This update resolves confusion and improves the overall usability of the Phone Connect system.
Created: April 4, 2025