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Document Inbound

Known Issue

Duplicate Import of .eml attachments when using Barcode Split

Fix Planned

Description: When using Document Inbound with an Inbound List configured with Source Type = E‑Mail and an Import Configuration set to “Just Attachments” with “Barcode Split” enabled, .eml attachments sent via e‑mail may be imported multiple times into the Inbound List instead of only once per attachment.

Impact: This can result in duplicate .eml entries (for example, the same attachment imported four times), causing unnecessary data duplication and potential confusion or additional manual effort to identify and remove duplicates.

Created: April 16, 2026
Priority: Medium