Business Central 25
Release Version 25.2.10.0
Bug Fix
Comments cant be deleted and Inserted
Description: Fixed a bug where comments were not being inserted when creating a manual call entry in the Call History via the Admin Role center. This issue required users to first insert the call entry before adding comments.
Impact: Users can now directly add comments when creating manual call entries without having to insert the call entry first, improving the efficiency and user experience in the Admin Role center.
Created: April 25, 2025
Release Version 25.2.9.0
Bug Fix
numbers are not recognised correctly
Description: Fixed an issue where incoming contact phone numbers were not recognized correctly if the area code was left empty in the Module Setup of Phone Connect. This update ensures accurate phone number recognition regardless of the area code configuration.
Impact: Users will experience improved reliability in phone number recognition during incoming calls, leading to better contact management and reduced errors. This resolves the previous issue and enhances the overall functionality of Phone Connect.
Created: April 23, 2025
Release Version 25.2.8.0
Bug Fix
Missing Configuration for Outgoing calls
Description: Resolved an issue in the Phone Connect module where the configuration for adding numbers when starting an outgoing call was missing. This update ensures that users can properly configure and initiate outgoing calls as expected.
Impact: This fix allows customers to use the outgoing call feature correctly, improving the overall functionality and user experience of the License Phone Connect module. No negative side effects are anticipated.
Created: April 15, 2025
Bug Fix
Guided Experience checklist items not updated
Description: The issue where checklist items in the Guided Experience of the Phone Connect Administrator Rolecenter still displayed old naming from the previous product name (CTI by Simova) has been resolved. The checklist items are now updated to reflect the new product name, ensuring consistency and clarity.
Impact: Users will now see the correct, updated naming in the checklist items, which enhances the user experience by providing accurate and current information. This update resolves confusion and improves the overall usability of the Phone Connect system.
Created: April 4, 2025
Release Version 25.2.7.0
Bug Fix
Autostart through Smart Connect is not checked
Description: A bug was identified and fixed in the Smart Connect configuration for Phone Connect. Previously, enabling autostart within the wizard did not correctly configure the autostart setting in the Phone Connect Tray. This issue has now been resolved to ensure that the autostart functionality works as expected.
Impact: Users will now experience the intended behavior where enabling autostart in the Smart Connect wizard correctly activates the autostart feature in the Phone Connect Tray. This fix enhances user experience by ensuring consistent and reliable autostart functionality, thereby improving workflow efficiency and reducing setup time.
Created: March 11, 2025
Release Version 25.2.5.0
Bug Fix
Telephone number recognition does not work correctly
The prefix was not correctly taken into account in Phone Connect. This error has been fixed so that the prefix is now correctly recognised again.
Created: February 12, 2025
Bug Fix
App Registration information is reset after opening the App Registration wizard
Description: A bug was fixed in the App Registration wizard. Previously, if the wizard was opened and then closed immediately, the Client Secret information was unintentionally cleared. This issue has been resolved to ensure that the Client Secret information remains intact unless the wizard is completed.
Impact: Users will no longer experience the unintended clearing of Client Secret information when the App Registration wizard is closed prematurely. This fix enhances the stability and reliability of the App Registration process, preventing potential disruptions and ensuring consistent configuration management.
Created: January 9, 2025
Release Version 25.2.1.0
Bug Fix
Link to CTI Tray in GE not working
Description: In this release, a fix has been implemented for an issue where an error was shown when attempting to download the Phone Connect Tray Application via the Guided Experience Checklist on the Phone Connect Administrator Rolecenter. The error occurred due to the shutdown of the Scout (transfer.simova.de).
Impact: With this fix, users will now be able to successfully download the latest Phone Connect Tray Application Setup file without encountering any errors. This improvement ensures a smooth and uninterrupted experience for users accessing the Guided Experience Checklist on the Phone Connect Administrator Rolecenter.
Created: December 19, 2024
Bug Fix
Exclude Internal Call Does not work
Description: In this release, a bug was fixed where the Caller Card was opening despite being configured in the Module Setup. The issue was identified in the process of performing an internal call, where the Caller Card should not have opened.
Impact: This fix ensures that the Caller Card behaves as expected and does not open when it is configured not to. Users will experience the correct functionality in the system, eliminating any confusion or unexpected behavior related to the Caller Card during internal calls.
Created: December 18, 2024
Bug Fix
Caller Card actions are only shown for company contact
Created: December 10, 2024
Feature Upgrade
Placeholders in Guidelines
Description: In this release, we have added placeholders for the guidelines in the Phone Connect User interface. These placeholders allow users to input values from specific mapping tables, enabling the display of specific information.
Impact: This change will enhance the user experience by providing the ability to customize and display specific information based on the mapping tables. Users will benefit from the increased flexibility and customization options. This update resolves the previous limitation of not being able to display specific information, leading to a more efficient and tailored user experience.
Created: November 25, 2024
Bug Fix
Comment will not be transfered to Interaction Log Wizard
Description: In this release, a bug has been fixed related to the manual Interaction Logs in Phone Connect. Previously, when a comment was entered on a caller card and the call was closed and the wizard was reopened, the comment was not being transferred to the interaction log as expected. This issue has been addressed and the comment will now be properly transferred to the interaction log.
Impact: This fix will ensure that comments entered on caller cards are accurately reflected in the interaction log, providing users with a more seamless and efficient experience when managing interactions in Phone Connect. This enhancement will result in improved accuracy and completeness of interaction logs, ultimately leading to better tracking and documentation of communication with callers.
Created: November 15, 2024
Feature Upgrade
Creation and Display of Guidelines
The release note includes the implementation of a guideline feature for Phone Connect Users during calls, as well as a configuration section for personalized settings. This enhancement allows users to access and follow a phone guideline for each caller card during a call.
Created: November 8, 2024
Feature Upgrade
Clear full Customer/Vendor in Tree view for Rating
The release note describes the new feature that allows Phone Connect users to instantly delete 10 ratings to 1 in the Tree View. This feature eliminates the need to individually select 10 columns and press delete.
Created: October 25, 2024
Feature Upgrade
Exclude Callers from Rating
- Added new action to exclude callers from the rating
- Action included in Rating List
- The rating of excluded callers is no longer displayed in the rating list, but can still be included
Created: October 25, 2024
Feature Upgrade
Rating List for Calls
- Added a new field in the Caller cards for displaying the average rating of the current caller
- Implemented a Drilldown function for showing a rating list of the current caller
- Users can now access more information about the current caller by reading old ratings
Created: October 25, 2024
Feature Upgrade
Activate CRM Wizard via Module Setup
The Phone Connect User can now activate the Confirm for the Interaction Log Wizard via the Module Setup, eliminating the need to click "no" every time the wizard is not needed. This enhancement improves the user experience and streamlines workflow.
Created: October 23, 2024
Bug Fix
Cue doesn't count correctly
The bug has been fixed where the "Call History" cue in the Phone connect Role Center was not counting the entries correctly. Now, the cue counts correctly even after it has been closed.
Created: October 21, 2024
Feature Upgrade
Immersive Role Centers
The release note includes an optimized role center for Phone Connect Users, with added statistics such as total call minutes, total calls, rating list total, and active calls. The role center also includes an evaluation feature to track the days and times with the most calls, average call duration, and calls not answered. This update aims to help users efficiently track their sales through phone calls.
Created: October 17, 2024
Feature Upgrade
Interaction Log Wizard Confirm After Call
After a call in Phone Connect ends, users with the CRM feature enabled will be asked if they want to open the Interaction Log Entry wizard.
Created: October 17, 2024
Feature Upgrade
Extended Actions on Caller Cards
The release note includes extended Caller Card actions on the contact caller card (Sales) that fit to the respective area of the attached found master data (Customers/Vendors). On the contact sales caller card, actions to Create a Sales Order, Sales invoice, Sales blanket order, Purchase Quote, Purchase Order, and Purchase Invoice have been added. These actions will only be shown if there is a customer or vendor found for the respective call, providing more extensive actions fitting to the respective processes.
Created: October 17, 2024
Release Version 25.0.6.0
Bug Fix
Upgrade Step Not working for Business Mapping
Description: This release includes a fix for a bug related to the Business Mapping fields Contact Code Field and Contact Name Field not being filled after upgrading Phone Connect to version 24.2.5.0 from an older version.
Impact: This fix ensures that both Business Mapping fields are filled as expected after the upgrade to version 24.2.5.0. Users will no longer experience the issue of the fields not being filled, resulting in a smoother and more accurate experience when using Phone Connect.
Created: November 8, 2024
Bug Fix
Call Duration Fix
- Fixed a bug where the Call Duration was not being shown correctly in the Call History after creating a manual call entry via manual caller card.
Created: November 8, 2024
Bug Fix
Admin status is not company specific
This release resolved an issue where licensing a Phone Connect user with User permission sets and setting up Phone Connect and CORE admin permission sets for a different company resulted in the user being incorrectly designated as a Phone Connect admin in the company where the user was only licensed with User permissions sets. After the fix, the user should no longer be designated as a Phone Connect admin in the wrong company when following the specified steps.
Created: November 7, 2024
Bug Fix
Comments on the outgoing caller card via the call history are not initialized directly
This release addresses a bug where the written comment created during a call from BC is not appearing on the outgoing Caller Card in the Call History. Now the comment will be visible in the Call History.
Created: October 29, 2024
Bug Fix
Call out Not Possible for Teams Interface
The bug fix in this release addresses an issue where the Status on the caller card (Time and Call Status) is not updated when making a callout through the Phone Connect setup Teams Interface. The expected result is that everything works without problems, and this fix ensures that the actual result aligns with the expected behavior.
Created: October 22, 2024
Release Version 25.0.3.0
Feature Upgrade
Update to Business Central 25 base
We have updated the runtime basis so that it is compatible with Business Central 25.
Created: October 20, 2024