Phone Connect - Changelogs Tray October 2026 Correct call termination when disconnecting from the tray SIMOVA / PHONE CONNECT / TRAYRelease 5.4.1.3Product updates Bug fixes Correct call termination when disconnecting from the trayFixed an issue where disconnecting from the tray during an active call did not properly terminate the call, leaving it displayed as an active “ghost” session in the Overview.Latest change: October 19, 2026Read announcement → Consistent phone numbers from SIP and TAPI values SIMOVA / PHONE CONNECT / TRAYRelease 5.4.1.2Product updates Improvements Consistent phone numbers from SIP and TAPI valuesPhone Connect extracts phone numbers from SIP and TAPI values and standardizes them before they are displayed or used for matching in the tray application and Business Central. Administrators can enable and adjust normalization in the SmartConnect settings. Incoming and outgoing calls now display consistent phone numbers without additional technical data. This improves caller identification and matching reliability, especially when softphones or TAPI drivers include technical data in the phone number field. Administrators can adapt normalization to each customer environment.Latest change: October 15, 2026Read announcement → September 2026 Accurate caller cards when answering group calls SIMOVA / PHONE CONNECT / TRAYRelease 5.4.1.1Product updates Bug fixes Accurate caller cards when answering group callsFixed an issue in group calls where answering a second incoming call caused the caller card to open for all participants instead of only for the user who answered. The phone connect tray logic was updated to correctly recognize and handle secondary calls.Latest change: September 3, 2026Read announcement →