Phone Connect - Changelogs Business Central 28 October 2026 Calls without a rating are recorded as a zero rating and more SIMOVA / PHONE CONNECTRelease 28.3.2.0Product updates Bug fixes Calls without a rating are recorded as a zero rating and moreFixed an issue in Phone Connect where leaving the customer rating blank saved a rating of 0\. Blank ratings are no longer stored or included in customer rating calculations.Latest change: October 28, 2026Read announcement → Extract and normalize phone numbers from SIP/TAPI values SIMOVA / PHONE CONNECTRelease 28.3.0.0Product updates Improvements Extract and normalize phone numbers from SIP/TAPI valuesPhone Connect extracts phone numbers from SIP and TAPI values and standardizes them before they are displayed or used for matching in the tray application and Business Central. Administrators can enable and adjust normalization in the SmartConnect settings.Latest change: October 15, 2026Read announcement → August 2026 Phone Connect 28 available on AppSource SIMOVA / PHONE CONNECTRelease 28.2.2.0Product updates Improvements Phone Connect 28 available on AppSourceThe Phone Connect 28 release series has been published on AppSource.Latest change: August 7, 2026Read announcement →