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Setting up Multimail Templates

Document Dispatch can use two types of email templates. You can either use your own HTML templates or Business Central standard email templates. The Multimail email template will be used instead of the usual email template if the option "Merge Multimail Emails" in the Dispatch Profile output type setup is enabled and the Multimail action is performed. Unlike the default email template, it is not possible to define placeholders.

General Settings for Multimail Templates

In order to import the Multimail templates for the Multimail sending, the following steps must be taken:

  1. Choose the search icon in the ribbonbar, enter Document Dispatch - Multimail templates.
  2. Pick an existing Dispatch Code or create a new Dispatch Code.
  3. Click on edit to open the Email Template.
  4. You can select different language codes to customize the content for each language.
  5. In the text editor field, you can now set up and customize your email template.

Info

It is possible to edit Multimail templates directly in Business Central using the HTML editor which is located on the Email Template page.

Import Multimail Templates

You can import your own email signature into Document Dispatch. To do this, simply upload your signature as an HTM file. This allows you to maintain consistent branding and formatting across all outgoing emails.

  1. Choose the search icon in the ribbonbar, enter Document Dispatch - Multimailmail templates.
  2. Pick an existing Dispatch Code or create a new Dispatch Code.
  3. Click on edit to open the Email Template.
  4. In the Code section, select a language. Each language code can only be used once.
  5. Click on General and execute the Import action.
  6. Your email signature should now appear in the text field.

Note

To delete a specific line, click on the three dots and select the Delete Line action. If you want to delete all the text in the text field, click on General and execute the Delete action.

Please Note

If there are characters (<>) in the HTML editor that are normally only found in the HTML file, it is possible that the file is corrupted.

See also