General settings
All functions and integrations of CTI by Simova can be activated and deactivated in the general module setup. CTI by Simova is still deactivated with the default setup implemantation. The steps from the Module activiation need to be carried out for the activation.
The following steps need to be performed the general setting in CTI by Simova.
General settings steps
| To | See |
|---|---|
| First step is to set up in the module setup. | Module Setup |
| Second step is to set up the number transformation. | Number transformation |
| Third step is to set up the CRM Integration from CTI by Simova to Business Central. | CRM Integration |
| Fourth step is to set up Caller Card Setup. | Caller Card Setup |