Business Central 24
Release Version 24.5.11.0
Bug Fix - 16628
CRM Not Working for Production System with German Language
Description: Resolved an issue with the Phone Connect app (German version via Appsource) where CRM entries were not being created during incoming calls due to an incorrectly evaluated Enum.
Impact: Users will now experience proper CRM entry creation during incoming calls, ensuring accurate data logging and improved workflow efficiency. No side effects anticipated.
Created: December 1, 2025
Release Version 24.5.10.0
Bug Fix - 16627
Marked as Read does not Support Multi selection
Description: Resolved an issue in the Phone Connect Role Center where the multi-selection functionality for dismissing multiple missed calls was not available. Users can now select multiple entries and mark them as read as expected.
Impact: This update enhances user efficiency by allowing the dismissal of multiple missed call entries simultaneously, streamlining the process and improving overall user experience.
Created: November 25, 2025
Bug Fix - 16128
Call status in factbox not updated after call has ended (MS Teams)
Description: Fixed an issue where the call status on the Caller Card did not update from "Connection established" to "Connection closed" after hanging up a call in MS Teams. This change ensures that the call status accurately reflects the end of the call.
Impact: Users will now see the correct call status on the Caller Card, improving the accuracy of call monitoring and reducing confusion. This fix enhances the overall user experience by ensuring that call statuses are reliably updated.
Created: October 23, 2025
Bug Fix - 16245
Empty Recall Request Error
Description: Resolved a bug where users were able to create a Recall Request based on an empty record in the Call History. This issue occurred when attempting to create a Recall Request without filling in the necessary details, leading to an error when opening the record.
Impact: This fix prevents the creation of Recall Requests from incomplete records, ensuring data integrity and preventing errors when accessing these records. Users will now receive appropriate validation messages, enhancing the overall reliability and user experience of the system.
Created: October 21, 2025
Bug Fix - 16110
Comment on interaction log entry not written
Description: Resolved an issue where comments entered during a call were not visible in the Interaction Log Entries. The comments were only appearing in the Phone Connect - Call History. This fix ensures that comments are now correctly displayed in the Interaction Log Entries as expected.
Impact: Users will now see their comments in the appropriate Interaction Log Entries, improving the accuracy and usability of interaction records. This enhancement resolves the inconsistency in comment visibility, ensuring a more reliable logging experience.
Created: October 9, 2025
Release Version 24.5.9.0
Functional Upgrade
Extending Development Documentation for Role Center Tile Integration (Phone Connect)
Description: The feature supports Admin mode, showing all Phone Connect user entries, and User mode, displaying only the current user's data. The CueGroupVisibility function controls visibility of groups like Call Statistics and Recall Requests. Integration requires a custom Role Center and a Page Extension for the SIM_CTI Admin Information Cue page, with accurate role name specification for proper functionality.
Impact: Enhances user experience by delivering tailored call data insights within Role Centers. Simplifies administrative oversight and user-specific reporting, improving efficiency and data accuracy across roles.
Created: September 15, 2025
Release Version 23.4.9.0
Bug Fix
Comments cant be deleted and Inserted
Description: Fixed a bug where comments were not being inserted when creating a manual call entry in the Call History via the Admin Role center. This issue required users to first insert the call entry before adding comments.
Impact: Users can now directly add comments when creating manual call entries without having to insert the call entry first, improving the efficiency and user experience in the Admin Role center.
Created: April 25, 2025
Release Version 24.5.7.0
Bug Fix
Comments cant be deleted and Inserted
Description: Fixed a bug where comments were not being inserted when creating a manual call entry in the Call History via the Admin Role center. This issue required users to first insert the call entry before adding comments.
Impact: Users can now directly add comments when creating manual call entries without having to insert the call entry first, improving the efficiency and user experience in the Admin Role center.
Created: April 25, 2025
Release Version 24.5.6.0
Bug Fix
numbers are not recognised correctly
Description: Fixed an issue where incoming contact phone numbers were not recognized correctly if the area code was left empty in the Module Setup of Phone Connect. This update ensures accurate phone number recognition regardless of the area code configuration.
Impact: Users will experience improved reliability in phone number recognition during incoming calls, leading to better contact management and reduced errors. This resolves the previous issue and enhances the overall functionality of Phone Connect.
Created: April 23, 2025
Release Version 23.4.8.0
Bug Fix
numbers are not recognised correctly
Description: Fixed an issue where incoming contact phone numbers were not recognized correctly if the area code was left empty in the Module Setup of Phone Connect. This update ensures accurate phone number recognition regardless of the area code configuration.
Impact: Users will experience improved reliability in phone number recognition during incoming calls, leading to better contact management and reduced errors. This resolves the previous issue and enhances the overall functionality of Phone Connect.
Created: April 23, 2025
Release Version 23.4.7.0
Bug Fix
Missing Configuration for Outgoing calls
Description: Resolved an issue in the Phone Connect module where the configuration for adding numbers when starting an outgoing call was missing. This update ensures that users can properly configure and initiate outgoing calls as expected.
Impact: This fix allows customers to use the outgoing call feature correctly, improving the overall functionality and user experience of the License Phone Connect module. No negative side effects are anticipated.
Created: April 15, 2025
Bug Fix
Guided Experience checklist items not updated
Description: The issue where checklist items in the Guided Experience of the Phone Connect Administrator Rolecenter still displayed old naming from the previous product name (CTI by Simova) has been resolved. The checklist items are now updated to reflect the new product name, ensuring consistency and clarity.
Impact: Users will now see the correct, updated naming in the checklist items, which enhances the user experience by providing accurate and current information. This update resolves confusion and improves the overall usability of the Phone Connect system.
Created: April 4, 2025
Release Version 24.5.5.0
Bug Fix
Missing Configuration for Outgoing calls
Description: Resolved an issue in the Phone Connect module where the configuration for adding numbers when starting an outgoing call was missing. This update ensures that users can properly configure and initiate outgoing calls as expected.
Impact: This fix allows customers to use the outgoing call feature correctly, improving the overall functionality and user experience of the License Phone Connect module. No negative side effects are anticipated.
Created: April 15, 2025
Bug Fix
Guided Experience checklist items not updated
Description: The issue where checklist items in the Guided Experience of the Phone Connect Administrator Rolecenter still displayed old naming from the previous product name (CTI by Simova) has been resolved. The checklist items are now updated to reflect the new product name, ensuring consistency and clarity.
Impact: Users will now see the correct, updated naming in the checklist items, which enhances the user experience by providing accurate and current information. This update resolves confusion and improves the overall usability of the Phone Connect system.
Created: April 4, 2025