Document Dispatch
Multimail stops the BC Sessions when selecting many entries
Description: When using the Multimail functionality in the Document Dispatch system in a production environment, selecting more than 10 entries causes the BC Sessions to crash during the sending process. This issue does not occur when 10 or fewer entries are selected. Testing in a sandbox environment did not replicate the issue.
Impact: This issue prevents the successful dispatch of emails when more than 10 entries are selected, potentially causing delays and disruptions in communication processes within production environments.
Created: January 13, 2026
Priority: High
Multimail of Documents result in BC-Sided-Error
Description: When attempting to send multiple records through Document Dispatch with the output type "E-Mail," the entries are set to error, and a message is displayed indicating that the application has exceeded its IncomingBytes limit. This issue is triggered when more than 150 MB of data is uploaded within a 5-minute period per mailbox, causing throttling on the specific App ID and Mailbox combination.
Impact: Users are unable to send multiple records via email through Document Dispatch when the data exceeds the specified limit within the given time frame, resulting in incomplete dispatch entries and operational delays.
Created: January 28, 2026
Priority: High
EPOST - Dispatch fails with Codeunit Attachment (PDF/A Conversion / Preflight errors)
Description: Sending an EPOST Letter for documents such as Posted Sales Invoices or Purchase Invoices using a configured dispatch profile in Document Dispatch fails due to issues with the Codeunit attachment. Different errors are encountered depending on the dispatch profile setup, including PDF/A conversion errors and document rejection by the printing center.
Impact: Users are unable to successfully send EPOST dispatches for specific documents when using Codeunit attachments, resulting in failed document deliveries and the need for additional troubleshooting and configuration adjustments.
Created: February 10, 2026
Priority: High
Not all recipients are displayed in Sent Dispatch Entry when Email is sent via Job Queue
Description: When using the Document Dispatch Admin to enable Merge Recipients and create a Dispatch profile for Posted Sales Invoices with Automatic Sending and processing via Job Queue, the system fails to display CC and BCC email addresses in the Sent Dispatch Entry. This issue affects Extended Recipients, Dynamic Recipients, and Business Partner sources. Only the "To" email address is displayed, although all email addresses are correctly included when the email is sent manually via the Factbox.
Impact: Users are unable to verify that CC and BCC recipients have received the dispatched emails when processed automatically, potentially leading to communication gaps and tracking issues.
Created: March 5, 2026
Priority: Medium
Error occurs when using “Additional Email Address” in Extended Recipient Setup
Description: When sending an email from the Posted Sales Invoice, the system incorrectly validates entries with the type Additional Email Address in the Extended Recipient Setup as invalid. This results in the email dispatch failing and generating an error.
Impact: Users are unable to send emails successfully when including additional email addresses as recipients, disrupting communication processes and requiring manual intervention to resolve the error.
Created: March 5, 2026
Priority: Medium
Behavior of Email addresses in Merge Recipients
Description: When creating a Dispatch Profile as a Document Dispatch Admin and entering multiple email addresses in the Extended Recipient Setup for a customer, the system converts all email addresses to lowercase when they are merged using merge recipients.
Impact: This issue affects the formatting of email addresses, potentially causing problems with case-sensitive email systems and leading to inconsistencies in email address records.
Created: March 5, 2026
Priority: Medium
Email addresses in Standard CC/BCC are not saved
Description: When creating a Dispatch Profile as a Document Dispatch Admin and setting up the Output Type, entering an email address in the Standard CC or Standard BCC fields does not retain the typed address. Upon opening the list, the entered email address disappears.
Impact: Users are unable to save email addresses in the Standard CC and Standard BCC fields, which may hinder the proper dispatch of documents to the intended recipients.
Created: March 5, 2026
Priority: Medium
No Log Queue Entry No. in the log for some errors
Description: In the Document Dispatch environment, log entries generated by sending documents without a configured Dispatch Profile or Business Partner result in a queue entry number of 0.
Impact: This issue affects the accuracy of log entries, making it difficult to track and manage document dispatch operations effectively.
Created: March 6, 2026
Priority: Medium
Extended Recipient setup cannot be configured without Business Partner Recipient
Description: When configuring Dispatch Profiles with only the Extended Recipient Setup enabled and both Dynamic and Business Partner recipient types disabled, the Dispatch Profile remains incomplete and displays a message indicating that static fields are missing (Business Partner Field or Business Mapping code). The system does not allow the configuration of the Business Partner Field or Business Mapping code unless the Business Partner recipient type is enabled.
Impact: Users are unable to complete the Dispatch Profile configuration solely with the Extended Recipient Setup, necessitating the activation of the Business Partner recipient type to proceed. This limits the flexibility of the configuration process and may cause delays or issues in dispatch setup.
Created: March 13, 2026
Priority: Medium