Document Dispatch
XML export for eDocuments includes BOM and causes Errors
Description: XML Export with BOM causes issues when using or creating a Dispatch Profile with XML Attachment in the eDocuments module as a Document Dispatch Admin.
Impact: This issue may affect the ability to successfully export documents, potentially disrupting workflows that rely on XML exports.
Created: December 5, 2025
Priority: Medium
Additional attachment not archived with selected content type in dispatch process
Description: When attempting to add an additional attachment with a specific content type to a dispatch via the Factbox in Document Central for Dispatch, the attachment is not archived with the chosen content type. Instead, it fails to archive properly, resulting in a configuration error.
Impact: Users are unable to archive additional attachments with the desired content type, potentially leading to mismanagement of document types and workflow disruptions.
Created: December 4, 2025
Priority: Medium
Contact email address is editable in Extended Recipient Setup
Description: When navigating to Extended Recipient Setup and selecting any Dispatch Profile with Type: Contact Email Address, the email address originating from the contact is incorrectly editable.
Impact: Users are able to change the contact’s email address in the extended recipient setup, which should not be allowed.
Created: December 2, 2025
Priority: Medium
Identical Tooltips for check and create unsent entries
Description: The tooltips for "Check for unsent entries" and "Create unsent entries" checkboxes in the Dispatch Profile are identical, leading to confusion about their distinct functions.
Impact: Users may not understand the specific purposes of these checkboxes, potentially resulting in misuse or failure to utilize the intended functionality.
Created: December 2, 2025
Priority: Low
Dispatch Profile name change not reflected in Extended Recipient setup
Description: When a Dispatch Profile name is changed after being used in the extended recipient setup in Customer, the updated name does not reflect in the extended recipient setup. This results in the extended recipient setup being unable to locate the Dispatch Profile, rendering it unusable.
Impact: Users are unable to utilize the extended recipient setup feature when the Dispatch Profile name is changed, causing disruptions in workflow and potential delays in dispatch processes.
Created: December 1, 2025
Priority: Medium
Unsent entry action opens a new Window instead of performing update.
Description: When a Document Dispatch Admin creates a Dispatch Profile with automatic sending and generates unsent entries, the unsent entries appear as expected. However, after configuring an Extended Recipient Setup for a customer, the unsent entries display as already checked (green). Clicking "check unsent entries" opens a new window instead of performing the check.
Impact: Users may experience confusion and inefficiency as the system incorrectly marks unsent entries as checked, leading to potential mismanagement of document dispatches and additional steps to verify unsent entries.
Created: November 28, 2025
Priority: Medium
E-Post attachment option "Overlay for this profile" is non editable
Description: When attempting to activate an overlay for a copied dispatch profile changed to an epost profile in the attachment options, the activation button remains non-editable and inactive.
Impact: Users are unable to activate overlays for epost profiles, potentially affecting workflow efficiency and profile management.
Created: November 27, 2025
Priority: Medium
Email dialog does not open when “Email Dialog on Posting” is enabled.
Description: When posting an invoice with a Dispatch Profile configured for output type Email and Email Dialog enabled on posting, users are prompted to change the email dialog. However, selecting "Yes" does not open the dialog window as expected.
Impact: Users are unable to edit or change the email content before it is sent, which may lead to incorrect or incomplete information being dispatched.
Created: November 21, 2025
Priority: Medium