Business Portals
Wrong translation in row message ( Pattern )
Description: The validation messages "This field is required." and the validation pattern messages are not displayed in the user's language when configuring a business portal environment with head and lines configuration. This issue occurs when entering a quantity outside the given range or leaving the field empty on both levels.
Impact: Users may not receive validation messages in their preferred language, potentially leading to confusion.
Created: January 9, 2026
Priority: Medium
Column misalignment due to missing info message.
Description: When configuring a business portal environment with a head and lines configuration, and creating a configuration with input fields on both line, the adjacent field "Comment" does not display the expected info message. Additionally, the column remains misaligned.
Impact: Users may experience confusion due to the missing info message and misaligned column, which can affect data entry and overall user experience.
Created: January 9, 2026
Priority: Medium
Email template editor does not handle umlaut characters correctly
Description: When setting up an email template as a Business Portals Admin and using the editor to include umlaut characters (Ö, Ä, Ü) in the template, these characters are not converted correctly.
Impact: This issue affects the correct display of umlaut characters in email templates, potentially leading to miscommunication or unprofessional appearance in emails sent from the system.
Created: January 20, 2026
Priority: High
Namespace leads to issue with activating Business Mappings
Description: When attempting to activate a business mapping through user administration after assigning a new web user to a business administrator, an error message is encountered. This issue is suspected to be due to the addition of a namespace, which may have caused the variable to exceed its size limit.
Impact: Users are unable to activate business mappings through the user administration portal, potentially hindering administrative tasks and workflow management.
Created: February 6, 2026
Priority: Medium
Larger Rendering Resolution Breaks Sign Up Responsiveness
Description: When the Windows render scale resolution is set to 200% and the sign-up portal page is opened, the page becomes overly large and loses responsiveness.
Impact: Users with their Windows render scale resolution set to 200% will experience difficulty navigating the sign-up portal, as the page will not display correctly and will hinder usability.
Created: March 6, 2026
Priority: Medium
DPS BaseFile Custom Settings DEU translation
Description: When accessing the German registration page on the portal, some captions remain in English instead of being translated into German. This issue arises due to the BaseFile configuration. Additionally, the timeout message requires adjustment.
Impact: Users encountering the German registration page may experience confusion or a lack of clarity due to the presence of untranslated English captions. This can affect the user experience and potentially hinder the registration process.
Created: March 9, 2026
Priority: Medium
Error Upon Sign up when a (.) Symbol Exists
Description: When accessing the sign-up page in the Portal with NAV as a backend, if the password contains a period (.), such as "Asd.123+", an invalid error message is displayed upon form submission. This issue is reproducible in the a few system and may also occur with other special symbols in the password.
Impact: Users are unable to complete the sign-up process if their chosen password includes a period (.) or potentially other special symbols, leading to a poor user experience and potential loss of sign-ups.
Created: March 11, 2026
Priority: Medium
Boolean Input Field Checkbox does not reflect Default Value
Description: When creating a Boolean Input Field in Business Portals and defining a Default Value (tested with true and 1), the Boolean checkbox is not pre-checked as expected. The Default Value does not affect the state of the checkbox; it remains unchecked.
Impact: Users are unable to set a default checked state for Boolean Input Fields, potentially leading to incorrect or unintended data entries.
Created: March 13, 2026
Priority: Medium
Cancel action does not atop Secret Renewal
Description: When a Business Portals Admin initiates the 'Renew Secret' action in the Module Setup under App Registration and subsequently clicks 'Cancel', the secret is renewed despite the cancelation action.
Impact: This issue may lead to unintended secret renewals, potentially affecting system operations and security configurations.
Created: March 18, 2026
Priority: Medium
New cue does not display new created tickets
Description: When configuring the Ticket System using the default settings and attempting to view newly created tickets through the "New" Cue in Business Portals, the overview table fails to display any tickets.
Impact: Users are unable to see the tickets they have created, which hinders their ability to track and manage their support requests effectively.
Created: March 18, 2026
Priority: Medium
Configured Default Priority Is Ignored
Description: When creating a new ticket as a Business Portals Admin with all configurations in Ticket Setup and User Group completed, the priority value is not being set to the predefined default (e.g., Low). Instead, the first entry in the table is being selected as the default.
Impact: Users may experience incorrect priority settings for newly created tickets, which could lead to mismanagement of ticket prioritization and delays in addressing critical issues.
Created: March 19, 2026
Priority: Medium
Network error when downloading File uploaded during Ticket creation
Description: When a new ticket is created and a PNG file is uploaded, attempting to download the PNG file results in a network error, preventing the file from being downloaded.
Impact: Users are unable to retrieve uploaded documents from the ticketing system, which could hinder workflow and access to necessary files.
Created: March 19, 2026
Priority: Medium
Unable to upload document in ticket chat
Description: When attempting to upload a document in the Ticket chat dialogue as a Business Portals Admin, an error message "Upload failed" is encountered. This issue occurs despite all configurations in Ticket Setup and User Group being completed, and the allowed file types (pdf, jpg, and png) being correctly set.
Impact: Users are unable to upload documents to the Ticket chat dialogue, potentially hindering communication and documentation processes within the Business Portals system.
Created: March 19, 2026
Priority: Medium
Special Characters shown as '?' in ticket view
Description: When creating a ticket in the Business Portal with the characters Ä, Ö, or Ü in the text field, these characters are displayed as '?' in the Edge browser.
Impact: Users may encounter communication issues or data entry errors when using special characters in ticket descriptions, which can lead to misunderstandings or incorrect handling of tickets.
Created: March 19, 2026
Priority: Medium
Back Navigation leads to wrong Ticket list
Description: When navigating back to the list of new tickets via the arrow in the upper-left corner, users are redirected to "My Tickets" instead of the expected new tickets list.
Impact: Users experience confusion and inefficiency as they are unable to seamlessly return to the list of new tickets, potentially disrupting their workflow.
Created: March 19, 2026
Priority: Medium
Status change generates empty Message Entry
Description: When a new ticket is created and its status is updated, the message section in the Business Portals does not display the status change properly. Instead, it generates a blank status update entry with no information.
Impact: Users are unable to track status changes through the message section, leading to potential confusion and miscommunication regarding the ticket's current status.
Created: March 19, 2026
Priority: Medium
Primary color not applied to Chat bubble
Description: When replying to a ticket as a Business Portals Admin, the chat bubble does not change to the predefined primary color (default blue) as expected. Instead, it remains grey. Changing the color to "success" will turn the bubble green, but primary and secondary color settings have no effect.
Impact: Users are unable to customize the chat bubble color according to their configured primary and secondary color settings, leading to a lack of visual consistency in the user interface.
Created: March 20, 2026
Priority: Medium
Empty messages can be sent in Ticket Chat
Description: When replying to a ticket without entering a text message, the system currently allows the empty message to be sent, resulting in an empty entry in the chat history. The expected behavior is for the system to prevent sending an empty message and display a validation message indicating "Message cannot be empty."
Impact: Users are able to send empty messages in the ticketing system, which can lead to confusion and incomplete communication records.
Created: March 20, 2026
Priority: Medium
Attachment cannot be viewed from Business Portals message attachment FactBox
Description: When attempting to view an attachment in a newly created ticket within Business Central, clicking "View" in the FactBox "Business Portals Message Attachment" does not open or display the attachment as expected.
Impact: Users are unable to access and view ticket attachments, which may hinder their ability to process and respond to tickets effectively.
Created: March 20, 2026
Priority: Medium
Grey Bar appears when attempting to Sort Tickets
Description: When attempting to sort tickets by "Last Updated" in the Business Portals Admin interface, a grey box appears and the UI becomes unresponsive. The expected sorting functionality is not applied.
Impact: Users are unable to sort tickets by the desired criteria, which affects the ability to efficiently manage and view ticket updates.
Created: March 20, 2026
Priority: Medium
UI Layout shifts after adding Participant in Business Portals ticket
Description: When adding a participant to a new ticket in Business Portals, the user interface (UI) shifts unexpectedly, causing instability in the layout.
Impact: This issue may disrupt the user experience and hinder efficient ticket management for Business Portals Admins.
Created: March 20, 2026
Priority: Medium
Second page appears even when not enough Tickets exist
Description: When creating tickets in the Business Portals Admin interface, an additional empty page is generated in the "Your Tickets" list even if there are fewer than 11 entries. This occurs regardless of the mixed statuses of the tickets and affects the pagination logic.
Impact: Users may encounter confusion or inconvenience due to the presence of unnecessary empty pages, potentially hindering efficient navigation and management of tickets.
Created: March 20, 2026
Priority: Medium
Boolean Field not Displayed as checked when Re‑Entering Dataset Table
Description: Boolean input fields in Dataset Tables that are mapped to NAV values do not retain their checked state when the table is re‑opened in the Portal. Although the true value is correctly saved to NAV and non‑editable fields are correctly greyed out, the associated Boolean field appears unchecked upon re‑entry when the table is connected to a SQL view that refreshes on save/validate.
Impact: Users may be misled into thinking that previously saved Boolean selections were not stored, potentially causing confusion, repeated data entry, or incorrect assumptions about the current status of submitted data.
Created: March 23, 2026
Priority: Medium