Document Central
Document fails to receive retention label on metadata change
Description: When configuring a Metadata field with a Retention Label in Document Central Admin, documents dropped into records without an existing label do not automatically receive the Retention Label upon metadata change.
Impact: This issue prevents automatic application of Retention Labels to documents based on metadata changes, potentially affecting document management and compliance processes.
Created: December 10, 2025
Priority: Medium
Retention label fails to update after SharePoint edit and Document Central sync
Description: When using SharePoint to enable and configure a Retention Label with a Content Type, after synchronizing the Retention Label in Document Central, the label name does not update automatically. This issue prevents the labeling of documents via the content type if synchronization has occurred.
Impact: Users are unable to label documents using the configured content type after synchronizing the Retention Label, leading to potential mismanagement of document retention policies.
Created: December 10, 2025
Priority: Medium
Combination of DocEntrySynchronization and expired Retention Labels in Azure Blob Storage Cause Metadata Recreation log entries
Description: When using an Azure Blob Storage (ABS) repository with Document Central, retention labels on documents are not synchronized correctly after they expire. This leads to a discrepancy where the retention label is "removed" in the Document Entry but still exists in the ABS repository. This can cause errors during f.e. the metadata recreation, as the system cannot edit documents that still have retention labels in ABS, but aren't possible to remove it through the BC-System.
Impact: Users may encounter f.e. metadata recreation errors and confusion due to the mismatch between the retention labels in the ABS repository and the Document Central system. This issue could prevent proper document management and within Business Central, affecting workflow and compliance processes.
Created: December 10, 2025
Priority: Low
Compliance Feature deactivation fails to disable dependent functions
Description: When the Compliance Feature in Document Central is deactivated, all configured functions such as Retention Labels, Access Control Groups, and Secure Masking remain enabled. Although these functions are not usable, they continue to interrupt the workflow.
Impact: Users may experience workflow disruptions due to the persistence of these functions, despite the Compliance Feature being deactivated. This can lead to confusion and potential delays in document management processes.
Created: January 19, 2026
Priority: Medium
Length error occurs when the description is longer than 100 characters for a file
Description: When uploading a document to a contact in Document Central, if the document's metadata description exceeds 100 characters, an error occurs during synchronization and moving the document to another contact. The error message indicates that the metadata string length exceeds the allowed limit of 100 characters.
Impact: Users are unable to move documents with metadata descriptions longer than 100 characters, leading to potential disruptions in document management and workflow processes.
Created: January 22, 2026
Priority: Medium
Attachments larger than 4 MB cannot be saved separately when dropped into FactBox
Description: When using Document Central as an admin to open Sales Invoice or Customer pages with a factbox, dropping attached files larger than 4MB results in the attachments not being saved separately.
Impact: Users are unable to save attachments above 4MB, which may hinder the efficiency of managing large files within the system.
Created: January 22, 2026
Priority: Medium
Synchronization of SharePoint permissions is requested incorrectly
Description: In environments using SharePoint Online as a repository with permission synchronization turned off, activating a new user for Document Central in user licensing and subsequently closing the user license page prompts a synchronization request with SharePoint, contrary to the expected behavior.
Impact: Users may experience confusion and potential workflow interruptions due to the unexpected synchronization prompt, despite having SharePoint permission synchronization disabled.
Created: November 27, 2025
Priority: Medium
Subsite error in Cycle Job Queue
Description: When setting up a SharePoint repository and configuring future subsites, errors occur during the cycle creation job queue, resulting in the subsites not being created and their document libraries not being published in the Subsite List.
Impact: Users are unable to successfully create future subsites and publish their document libraries, which can hinder document management and organizational processes.
Created: December 19, 2025
Priority: Medium
List View Does Not Display Retention Label Action
Description: When using Document Central Admin to enable Retention Label or Manual Label and switching to List View, the Retention Label action is not visible. This issue occurs when attempting to apply a Retention Label to a Posted Sales Invoice by opening Document Entries with already dropped files or after dropping new files.
Impact: Users are unable to apply Retention Labels in List View, which may affect document management and compliance processes.
Created: December 9, 2025
Priority: Medium
Missing Information That Retention Label Will Apply to All Documents
Description: When a Document Central User enables the Retention Label in Compliance Setup and drops multiple documents into the Document Central Factbox within the Posted Sales Invoice, the system does not prompt the user to define retention labels for each document individually. Instead, it automatically applies the retention label defined for the first document to all subsequent documents.
Impact: This issue may lead to incorrect retention labeling for documents, potentially causing compliance and data management issues.
Created: December 9, 2025
Priority: Medium
Retention labels still shown after visibility is disabled
Description: When disabling the visibility of the Retention Label in SharePoint, the Retention Label remains visible on documents. This issue occurs after opening a Posted Sales Invoice with already applied retention labels.
Impact: Users are unable to hide retention labels as intended, potentially leading to confusion and non-compliance with document visibility policies.
Created: December 10, 2025
Priority: Medium
Set retention after value is deleted when syncing retention labels
Description: When configuring a Retention Label in SharePoint via Document Central Admin, setting a "Set Retention After" value (e.g., 10 minutes) and then synchronizing the Retention Labels results in the deletion of the configured retention value due to synchronization issues.
Impact: Users are unable to retain the configured "Set Retention After" value as it gets deleted during the synchronization process, leading to potential data retention policy inconsistencies.
Created: December 10, 2025
Priority: Medium
Re-Labeled document missing Label in Datagrid/List/Page view
Description: When attempting to re-label documents with expired retention labels in SharePoint via Document Central Admin, the new label is not visible in the Datagrid/Page/List view after re-labeling. The document status changes to "Labeled" in the Labeled Cue, but it is not reflected correctly in the list/page/Add in.
Impact: This issue may cause confusion and hinder document management processes, as users may not be able to verify the updated retention status of documents through the standard list view, potentially leading to compliance and organizational challenges.
Created: December 10, 2025
Priority: Medium
Label information field is not usable in Retention Label overview
Description: When starting as Document Central Admin and using ABS to enable Retention Label, the new Label creation process encounters an issue. Specifically, the "Label Information" field is blocked for editing, preventing users from entering the necessary label information.
Impact: This issue hinders the ability to create and configure new Retention Labels, potentially affecting document management and compliance processes.
Created: December 11, 2025
Priority: Medium
Manual retention labeling actions disabled despite manual labeling enabled
Description: When attempting to manually apply a Retention Label to a document in the Document Central Admin using ABS, the option to label the document is disabled (greyed out) despite enabling Retention Label, Retention Label Visibility, and Manual Retention Labeling features.
Impact: Users are unable to manually label documents with Retention Labels, potentially affecting document management and compliance processes.
Created: December 11, 2025
Priority: Medium
Retention label can be applied to old Document versions despite disabled version labeling
Description: When using Document Central Admin with ABS to manage Retention Labels, despite disabling Manual Labeling for Versions, users are still able to set a Retention Label on an older Document Version. This occurs after creating a new Version with metadata changes and attempting to apply a Retention Label to the first Version.
Impact: This issue allows users to bypass the intended restriction on manual labeling for document versions, potentially leading to inconsistencies in document retention policies and compliance issues.
Created: December 11, 2025
Priority: Medium
Retention label Selection in Metadata Management shows labels from inactive Repository
Description: When initially using SharePoint to create Retention Labels and then switching to ABS, users are able to select both SharePoint and ABS Retention Labels within the Metadata Template creation, despite SharePoint not being the active repository.
Impact: This issue may cause confusion and potential misconfiguration as users can inadvertently apply incorrect retention labels across different repositories.
Created: December 11, 2025
Priority: Medium
Retention label shown even though retention start is delayed
Description: When using ABS as Document Central Administrator to enable Retention Label / Visibility Manual Label for documents and versions, and creating a Retention Label with a set after value, the Retention Label is incorrectly displayed visually for 3 out of 4 dropped documents in the Datagrid/Page/List view. These documents remain deletable due to the 'Set Retention After' setting.
Impact: Users may experience confusion or inconsistency in document management as the retention labels are not being displayed as expected, potentially leading to accidental deletion of documents that should be retained.
Created: December 11, 2025
Priority: Medium
Documents with expired “Set After” retention can still have labels changed in Retention Queue ''Labeled''
Description: When using ABS as a Document Central Administrator, enabling Retention Label/Visibility Manual Label for documents and versions, and setting a Retention Label with a set-after value, users are able to change the Retention Label even after the set-after value has expired. This issue occurs despite the expectation that the Retention Label should not be changeable once the set-after value has expired and the document is already labeled.
Impact: This issue allows for the modification of retention labels on documents that should be locked, potentially leading to non-compliance with document retention policies and regulations.
Created: December 11, 2025
Priority: Medium
Error retention queue does not provide log information for failed labeling
Description: When using ABS to enable Retention Label/Visibility Manual Label for documents and versions, creating a retention label with a set-after value, and following the specified steps, no information is provided in the log after checking the Error Retention Queue. This occurs despite expecting a message explaining why the document could not be labeled.
Impact: Users are unable to determine the reason for a document not being labeled, leading to potential issues in document management and retention processes.
Created: December 11, 2025
Priority: Medium
Deleting an entry via Expired Cue does not delete the associated document
Description: When attempting to delete an entry with an expired retention label in the Document Central factbox, the associated document is not deleted despite receiving a message indicating that the document will be deleted.
Impact: Users may experience confusion and data management issues as documents expected to be deleted remain in the system, potentially leading to clutter and non-compliance with data retention policies.
Created: December 12, 2025
Priority: Medium
Multi-selection in “Labeled” cue deletes only the last selected entry
Description: When using Document Central Admin with ABS and Compliance Setup to enable Retention Labeling visibility and manual labeling, creating a Retention Label and applying it to a document in the document central factbox, only the last selected entry is deleted when attempting to delete multiple entries from the Cue Expired or Labeled at Role Center.
Impact: Users are unable to delete multiple selected entries at once, resulting in a need for manual deletion of each entry individually, which can be time-consuming and inefficient.
Created: December 12, 2025
Priority: Medium
Canceling “Re-Label” action still triggers update confirmation message
Description: When attempting to re-label documents in Document Central after the retention label has expired, an error message appears stating that the record in the Document Entry Version table already exists. This occurs even after canceling the re-label action, leading to an unexpected prompt indicating potential updates to related records.
Impact: Users receive a misleading message suggesting that related records will be updated even though the cancel button was pressed. In reality, no records are updated, but an error message is generated, causing confusion and potentially disrupting document management workflows.
Created: December 12, 2025
Priority: Medium
Cannot delete expired documents if the Retention Label was deleted
Description: Users are unable to delete documents from the Expired Retention List if the associated Retention Label has been deleted. This issue arises after setting a Retention Label without auto deletion, waiting for the label to expire, and then attempting to delete entries from the Expired Cue.
Impact: This prevents users from managing and cleaning up expired documents effectively, potentially leading to clutter and non-compliance with document retention policies.
Created: December 12, 2025
Priority: Medium
Compliance administrator setting has no effect on retention label permissions
Description: When using Document Central Admin and accessing ABS to open Users, the "New Action Compliance Administrator" option is available. However, this option does not function similarly to SharePoint. Without enabling this option, retention labels can still be set.
Impact: Users may experience inconsistencies in the functionality of the "New Action Compliance Administrator" option, leading to potential confusion and misconfiguration of retention settings.
Created: December 11, 2025
Priority: Medium
Special characters cannot be used in metadata comment field in Document Central
Description: Users are unable to use special characters (€ § °) when writing comments in the Metadata section of the Document Central Factbox.
Impact: This limitation restricts users from including necessary special characters in their metadata comments, potentially affecting data accuracy and completeness.
Created: August 18, 2025
Priority: Medium
App registration doesn't allow secret from another tenant
Description: When attempting to create or connect an App Registration from Tenant B within Document Central in Tenant A, authentication fails.
Impact: Users are unable to authenticate and connect App Registrations across different tenants, hindering integration between Document Central in Tenant A and services (Azure and SharePoint) in Tenant B.
Created: July 4, 2025
Priority: Medium
Document Saved to Wrong Contact After Failed Search
Description: When searching for a non-existing contact and attempting to drop a document in the Document Central factbox, the document is incorrectly stored in the contact that is automatically selected when the page is opened, despite no actual selection being made after the search.
Impact: This issue can lead to documents being associated with the wrong contact, causing confusion and potential data integrity problems.
Created: July 1, 2025
Priority: Medium
Subsite creation - Check captions for upper and lowercase errors
Description: There is an issue with the captions in the subsite creation confirmation dialog. Some captions display incorrect text and contain upper and lowercase errors.
Impact: This may cause confusion for users and affect the user experience during subsite creation.
Created: July 11, 2025
Priority: Medium
Timezone-Based Date/Time Display Issue in Portal
Description: In the portal visualization, a framework-internal module automatically converts date and time fields based on the user's local timezone, causing discrepancies when users are in different timezones than the server or other users.
Impact: Incorrect display or interpretation of date/time fields, potential data input inconsistencies, affecting both displayed values and input fields that rely on correct timezone handling.
Created: June 25, 2025
Priority: High
Change Publish Subsites to a Yes/No Dialog.
Description: When attempting to publish a Document Library in a Subsite Creation List that does not contain any Published Document Libraries, the dialog presented contains two options instead of a simple Yes/No dialog.
Impact: Users may experience confusion due to the unnecessary complexity of the dialog options, potentially leading to incorrect selections or delays in the publishing process.
Created: June 18, 2025
Priority: Medium
Synchronize action in Datagrid downloads the first document
Description: When using the synchronize action in the Document Central environment, the system not only synchronizes the entries but also downloads the first document entry from the datagrid, which is unintended behavior.
Impact: Users may experience unintended downloads of document entries when performing synchronization, leading to potential confusion and inefficiency.
Created: May 28, 2025
Priority: Medium
Automatic Deletion Option Not Visible for ABS Repository with Retention Labeling
Description: When setting up an ABS Repository and enabling Retention Labeling, the option to configure Automatic Deletion after the retention period has expired is not visible. This prevents users from setting up automatic deletion for expired items.
Impact: Users are unable to automate the deletion process for items with expired retention labels, potentially leading to manual management and increased administrative overhead.
Created: March 2, 2025
Priority: Medium