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Working with the Failed Status in Inbound Lists

If a document assignment fails, the entry is set to "Failed" status. This status indicates that either the assignment process failed or a target could not be found for the document.

The following issues can result in an inbound entry being marked as "Failed":

  • No target found
  • Error during the assignment process (e.g., content type is not published)a

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When a content type is not published, it is also possible to upload to a different content type. However, if the Document Library is also not published, it must first be published by a Document Central administrator.

Re-Assigning Documents

When an inbound entry is set to the "Failed" status and the issue has been fixed, Document Inbound allows you to reassign the document. Reassignment is possible via the Job Queue, manual assignment, or automatic assignment. 

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Note that when multiple targets are found and a manual assignment is made, the multiple targets are ignored, and an assignment is made only to one target.

Re-Assign the Document via the Job Queue

To re-assign the document via the Job Queue, follow these steps:

  1. Open the Inbound List.
  2. Filter for "Failed" entries.
  3. Select the entry that should be re-assigned.
  4. Use the action "Re-Assign via Job Queue."

Now, the Document Inbound Assignment Bot will assign the document.

Re-Assign the Document Automatically

To re-assign the document automatically, follow these steps:

  1. Open the Inbound List.
  2. Filter for "Failed" entries.
  3. Select the entry that should be re-assigned.
  4. Use the action "Re-Assign (Automatically)."

Now, the document will be immediately assigned.

Re-Assign the Document Manually

To re-assign the document manually, follow these steps:

  1. Open the Inbound List.
  2. Filter for "Failed" entries.
  3. Select the entry that should be re-assigned.
  4. Use the action "Re-Assign (Manually)."

A selection window will open, allowing you to choose a record to which the document will be uploaded.

See Also