Ticket Job Queue

The Business Portals ticketing system uses the standard Business Central Job Queue functionality. The Job Queue must be enabled to ensure smooth processing and proper operation of the ticketing system.

App Ticket Notification Sending

This Job Queue is responsible for sending app notifications. When an app notification event is triggered, it is added to the queue. The Job Queue then checks every minute for new notifications and sends them to the appropriate users. This ensures timely delivery of all app notifications in Business Portals.

Upload Buffer Clear

This Job Queue is responsible for clearing buffered uploads. Every attachment uploaded through the ticketing system is temporarily stored in a buffer table to optimize performance and stability during file uploads. After a specified period, the Job Queue removes processed attachments to free up unnecessary storage space, ensuring efficient system operation in Business Portals.

Email Sending

This Job Queue is responsible for sending emails to the appropriate recipients. When a ticket event is triggered, it is added to a queue. The Job Queue processes this list and sends emails to the respective recipients, ensuring timely delivery of notifications in Business Portals.